General Use of This Website

This website is operated by PureSavia. By browsing puresavia.com, you agree to use it only for lawful purposes and in a way that does not damage the website or interfere with other visitors. You must be at least 18 years old to place an order, or have a parent or guardian place it for you.

Products and Product Information

We describe our skincare products, their ingredients and their benefits as accurately as we can. Colours and packaging may vary slightly from the images shown. Results may vary from person to person, and our products are cosmetic products — they are not medicines and are not intended to diagnose, treat or cure any condition. If you have a skin condition or are unsure about an ingredient, please check with a dermatologist before use.

Prices

All prices are shown in Pakistani Rupees (PKR) and include any applicable taxes unless stated otherwise. Prices may change without notice, but the price shown at checkout at the time you place your order is the price you pay.

Orders and Order Confirmation

When you place an order, you will receive an order confirmation. We reserve the right to cancel or refuse an order if a product is unavailable, if pricing information was incorrect, or if we suspect fraud. If we cancel your order, we will contact you and arrange a refund of any amount you have paid.

Payment

We accept Cash on Delivery (COD). You pay for your order when it is delivered to you. Please have the payment ready at delivery and check your items when they arrive.

Delivery

We deliver across Pakistan. Delivery usually takes 2–4 working days. Delivery times are estimates and may vary due to location, courier delays or public holidays. Please provide a complete and correct delivery address and phone number so your order reaches you without delay.

Returns and Refunds

Returns and refunds are handled under our Refund Policy. Please see the Refund Policy page for the full details, including the 7-day window for damaged, wrong or unopened items.

Intellectual Property

All content on this website — including the PureSavia name and logo, product images, text and design — belongs to PureSavia and may not be copied, reused or reproduced without our written permission.

Limitation of Liability

We take care to provide accurate information and quality products, but we are not liable for any loss or damage arising from misuse of our products, from following advice on this website without checking suitability for your skin, or from delays outside our control. Nothing in these terms limits your statutory rights as a consumer.

Changes to These Terms

We may update these Terms of Service from time to time. The current version will always be published on this page, and continued use of the website after a change means you accept the updated terms.

Contact Information

If you have any questions about these Terms of Service, please contact us at info@puresavia.com or WhatsApp 0346 9738464.